POS Pin Pad


POS Pin Pad

As point of sale technology is adopted by every industry on the planet, organizations are realizing there are many components to the system. According to a recent survey, 36% of companies consider hardware upgrades as a top priority. That starts with ensuring you have the right PIN pad integrated with your system.

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PIN pad or PIN entry device (PED) is an electronic device used in a debit, credit or smart card-based transaction to accept and encrypt the cardholder’s personal identification number (PIN).

PIN pads are normally used with payment terminals, automated teller machines or integrated point of sale devices in which an electronic cash register is responsible for taking the sale amount and initiating/handling the transaction. The PIN pad is required to read the card and allow the PIN to be securely entered and encrypted before it is sent to the bank. In some cases, with chip cards, the PIN is only transferred from the PIN pad to card and it is verified by the chip card. In this case the PIN does not need to be sent to the bank or card scheme for verification. (This is known as “offline PIN verification”.)

Like some stand-alone point-of-sale devices, PIN pads are equipped with hardware and software security features to ensure that the encryption keys and the PIN are erased if someone tries to tamper with the device. The PIN is encrypted immediately on entry and an encrypted PIN block is created. This encrypted PIN block is erased as soon as it has been sent from the PIN pad to the attached point of sale device and/or the chip card. PINs are encrypted using a variety of encryption schemes, the most common in 2010 being triple DES.

PIN pads must be approved to the standards required by the payment card industry to ensure that they provide adequate security at the point of PIN entry and for the PIN encryption process. ISO 9564 is the international standard for PIN management and security, and specifies some required and recommended characteristics of PIN entry devices.

Although PIN pads nominally allow entry of numeric values, some PIN pads also have letters assigned to most of the digits, to allow the use of alphabetic characters or words as a mnemonic for the numeric PIN. Not all PIN pads necessarily have the same letters for the same numbers. ISO 9564 does not mandate any particular assignment of letters and includes two examples that differ in the digits to which Q and Z are assigned.

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What is a POS PIN Pad?

Top POS Pin Pads

PIN pads are electronic devices that form a critical component to a point of sale structure. They are used in debit and credit transactions and are convenient for consumers who don’t carry cash. PIN pads have both software and hardware capabilities to erase the security keys and PIN numbers immediately. This helps secure the data in the event someone tampers with the device.

There are a few different types of PIN pads you can purchase depending on your business needs. The simplest form only allows for PIN entry. There is no credit card swipe.

Signature capture PIN pads enable people to not only swipe their credit cards but sign their name electronically. These are the types you see at a grocery store or in retail. This PIN hardware helps prevent chargebacks. The digital screens where people sign can also project video ads when not being used. They have multi-function capabilities for digital signage.

Why do You Need a PIN Pad?

What is a POS PIN Pad?

One of the most beneficial reasons for having a PIN pad is to reduce fees. This is because debit transactions are generally cheaper than credit transactions. Debit transactions charge a flat fee while credit card fees are based on a total transaction amount. However, there are no set rules since the merchant service provider always has the ultimate say on fees.

PIN pads also speed up transactions and reduce fraud. There is no need for the cashier to touch a customer’s card. The customer has total control over the experience and exchange.

Top POS PIN Pads on the Market

Verifone seems to be one of the leading brands in the market but there are a few other PIN pads that make this list for many reasons. Here are the best POS PIN pads you can find right now:

Ingenico iPP320 and iPP 350

A convenient and reliable pin pad that provides secure transactions, extensive communication technologies and a plug-and-play installation. Designed for a retail environment and equipped with an anti-theft system. Both the iPP320 and iPP350 plug directly into the cash register for easy integration into existing POS systems. Takes up minimal countertop space and features a crisp LCD display.

Proven security


Ingenico’s industry-proven core technology ensures that the iPP300 Series
delivers the ultimate in secure data transmission and application management.
Fully EMV and PCI PTS V2 and V3 certified, iPP320 and iPP350 support the latest
international security algorithms, including DES, TDES, RSA, DUKPT and Master/Session.
An optional PIN privacy shield offers added peace of mind for you and your customers.

Built around Ingenico’s advanced Telium 2 architecture and EMV level 2 kernel, the
iPP300 Series processes powerful cryptographic algorithms at the highest speeds,
delivering fast, secure transactions. Tamper-resistant, tamper-responsive
components and digital end-to-end encryption technologies protect sensitive cardholder
data throughout the entire transaction.


Each iPP300 comes standard with all payment technologies already embedded and
ready to activate, and operates on Ingenico’s global Telium 2 platform, so there’s no
need for add-on devices or component upgrades. That means the iPP300 series gives
you the flexibility to accept any or all existing forms of electronic payment, including
MSR credit and debit, smartcards, stored-value cards, contactless systems such as
MasterCard PayPass® and VISA payWave, EMV/chip & PIN cards, and mobile
NFC-enabled applications, now or in the future.
Compact design


The iPP300 Series fits neatly and cleanly into any retail environment. With a crisp
LCD display and large backlit keypad with raised-symbol menu and navigation keys,
customer PIN entry and option selection are convenient and confidential.


Flexible connectivity


With powered serial, USB and Ethernet options and a wealth of standard non-powered
communications capabilities, iPP300 Series gives you seamless flexibility to integrate
the payment device into your existing Point of Sale system, allowing you to create
targeted applications to tailor the customer experience. You get constant speed,
security and availability, regardless of transaction volume.

QuickBooks POS Pin Pad $ 350

This QuickBooks POS Pin Pad from Ingenico with EMV capability can enable your business to start accepting secure credit and debit card payments from your customers and process the payments in QuickBooks POS

Includes a one (1) year hardware manufacturers limited warranty and a sixty (60) Day Money Back Satisfaction Guarantee.

Weight1.65 lbs
Dimensions12.40 × 9.20 × 4.60 in

Ingenico Pin Pads: Ingenico iSC Touch 250 – $629

Ingenico iSC Touch 250

There’s good reason why the Ingenico iSC Touch 250 is on the expensive end of this list. The hardware allows you to quickly and securely process payments in high-volume, multi-lane settings. The unit accepts all forms of payment, including:

  • EMV chip
  • PIN
  • Chip and sign
  • Magnetic strips
  • Signature capture
  • NFC

It’s designed to support newer marketing tools like mobile couponing, QR codes, online wallet platforms, and NFC loyalty programs. It meets the industry’s highest hardware and software security requirements and is PCI PTS 3.x and 4.x certified.

The system also allows for electronic signature capture with optional biometric authentication for higher security. The built-in memory of the iSC is optimal for receipt storage, enrollments, and business application confirmations.

Additional Features

  • Supports video and audio multimedia content
  • EMV chip pin/sign
  • Manages multimedia within internal file system
  • Contactless integrated reader
  • 65k color display

Ingenico iPP 315 – $150

Ingenico iPP 315

This is Ingenico’s more affordable option for POS PIN pads. The multi-payment PIN pad simplifies checkouts. The PIN pad accepts a variety of payments that include:

  • EMV chip
  • PIN
  • Chip and sign
  • Magnetic strips
  • NFC

It should be noted, this option does not come with a signature capture. It does connect to Ingenico Group’s iCT and Desk series terminals with a single USB cable.

The iPP315 is PCI-PTS 4.x certified. It meets all security requirements for the industry to ensure secure data and application management. This enables merchants to give their customers highly secure transactions (at minimal cost).

What makes the iPP 315 unique is that it’s one of the world’s smallest and lightest devices for the POS PIN pad market. It features a backlit keypad (4 navigation keys) and a vivid, 2.8” color display. This makes the payment operations and PIN entries highly visible and intuitive.

Additional Features

  • Processor is ARM 9 and ARM 7
  • 32 MB of memory
  • Weight is only 9.52 ounces
  • Dimensions are 6.61 in x 3.26 in x 1.57 in
  • Clip-able PIN shield optional

Verifone MX 915 – $726

Verifone MX 915

Accept payments while promoting your latest specials. The capacitive Gorilla Glass screen ensures it can withstand constant use. There is a large, 4.3” color display that gives you the option to collect electronic signatures, as well as branding, promotions, and scrolling activity.

The hardware is customizable. You can promote upcoming sales and special offers. A business can also run a loyalty program through this PIN pad to reward repeat customers. It’s ideal for a variety of value-added services.

The equipment has a chip card reader, magnetic stripe card reader, and is NFC/contactless-enabled to support electronic wallets. The reader is a triple track bi-directional MSR with EMVCo L1 and L2 certifications.

Additional Features

  • PCI PTS 4.x approved
  • Audio is single speaker, line out port available for external speakers
  • Memory is 512 MB
  • Flexible connectivity I/O module for seamless integration
  • Sleek, modern, space-saving design

Verifone VX 805 – $196

Verifone VX 805

Verifone’s VX 805 PIN pad delivers reliability, usability and next-generation NFC capabilities, all in one amazingly convenient payment device. The VX 805 allows merchants to process a variety of transactions with multiple connectivity options and NFC technology for contactless payments.

Ideal for large or small retailers, the VX 805 offers excellent value with full functionality and rock-solid reliability. A non-contactless device option is also available.

One of the more affordable options on the market, yet still reliable, the VX805 features an ergonomic design with an intuitive ATM-style interface. It simplifies the transactional experience for the customer and keeps the line moving.

The PIN pad boasts a blazing-fast processor that can streamline complex and demanding transactions with full functionality. Merchants can process a range of transactions through multiple connectivity channels, including NFC/CTLS.

The VX805 has an advanced user interface with a 2.6” monochrome LCD 128×64 color display, large keypad, and easy-to-use card inputs. It comes with a privacy shield and vast cable options.

Additional Features

  • Verix operating system
  • Communication is Ethernet RS-232
  • 160 MB of memory
  • Security is PCI PTS 3.x approved
  • Processor is 400 MHz, ARM11 32-bit RISC processor

Specifications


Processor
400 MHz
ARM11 32-bit RISC processor

Memory
160MB (128MB Flash, 32MB SDRAM)

Display
128 × 64 white backlit, supports 8 lines × 21
characters

Card Readers
Triple track MSR, landed smart card, EMVCoapproved

Contactless
Optional; ISO14443 A&B, MiFare,
ISO18092-capable, EMVCo-approved,
supports major NFC/contactless schemes

Peripheral Ports
Single, multi-port connector supports RS232, USB device, Ethernet

Security
PCI PTS 3.X-approved

Power
Voltage: 5-12VDC, 2.5W max

Environmental
Operating temperature: 0° to 40° C (32° to
104° F); storage temperature: -20° to 60° C
(-4° to 140° F); relative humidity: 5% to 90%,
non-condensing

Physical
158mm (6.22 in.) L × 83.1mm (3.27 in.) W ×
31.4mm (1.24 in.) D; 0.27kg (0.6 lbs) weight

Other Standard Features
2 SAM slots, 3×4 numeric keypad

PAX S300 – $390

PAX S300

PAX S300 Integrated Retail PIN Pad

The PAX S300 is the latest multilane retail payment solution offering high levels of transactional security combined with contactless, e-Signature, magnetic stripe and Chip & PIN. With security standards meeting PCI PTS 3.x and SRED, the S300 protects and encrypts all transaction information. It features a large color touch screen, a 32- bit ARM11 processor and massive amounts of memory for exceptional multimedia performance.

The Pax S300 is an integrated PIN pad solution that was designed for multi-lane merchants who want to offer high levels of transaction security. It even has a self-destruct mechanism if attacked. The system combines several forms of payment including:

  • Contactless
  • E-Signature
  • Magnetic stripe
  • Chip and pin

PAX S300 features state of the art levels of security design that include PCI PTS 3.x and SRED. It has a large, color touchscreen display (supports HD images and video) and a loudspeaker. It comes with a 32-bit ARM11 processor and a huge amount of memory for optimal multimedia performance.

The PIN pad has USB and LAN connectivity options and is fully compatible with MS Windows (Microsoft WHQL-certified). It has an open and flexible operating system with multi-task application management. There is plug-and-play on the site to extend functionality too.

Additional Features

  • 192 MB memory
  • Magnetic car reader with track 1 / 2 / 3, bi-directional
  • 10 numeric keypad with 5-function keys and backlighting
  • 1 x multi-single peripheral port
  • Optional contactless card reader

Specifications

Processor
32-bit ARM11

Memory
192MB (128MB Flash, 64MB DDR)

Display
3.5 inch 240 x 320 pixel TFT colour LCD
Touch screen

Keypad
10 numeric / letter keys, 5 function keys
Back-lighting

Magnetic Card Reader
Track 1 / 2 / 3, bi-directional

Smart Card Reader
EMV L1 & L2 certified

Card Slots
3 SAMs


Contactless Card Reader (optional)

13.56MHz, ISO / IEC 14443 Type A/B,
Mifare®, Felica, NFC


Weight
290g


Accessories(optional)
Multi-function cable

Certifications
PCI PTS 3.x
EMV L1 & L2
EMV Contactless L1

Audio


Speaker, 90dB


Communication (optional)

Ethernet
Peripheral Ports
1 x Multi-Single port


Security


DUKPT, Master / Session, DES, 3DES
ANSI / ISO9564 format 0, 1, 3
PIN ciphered key algorithm
ANSI X9.9 / X9.19 MAC algorithm


Environmental
0°C to 50°C (32°F to 122°F) operating temperature
-20°C to 70°C (-4°F to 158°F) storage temperature
10% to 93% relative humidity, non-condensing


Voltage (optional)
External power supply
5VDC, 0.9A


Physical


Length: 167mm
Width: 81mm
Height: 50mm

More Features in Detail


Secure embedded area for keys,
self-destruct mechanism if attacked
Supports RSA, AES, DES, 3DES
Supports HASH function
Exceptional security
Loudspeaker
Large color touch screen display
Supports HD images and video
Multimedia performance
Secure platform
Easy software application development
User-friendly interface with powerful GUI
Multi-task OS maintains application integrity
Plug-and-Play to extend functionality on-site
Open & flexible operating system
400MHz 32-bit ARM11 processor
Chip & PIN, Magstripe, Contactless
Advanced DDR technology
Sleek compact design
Microsoft WHQL certified,
fully compatible with Windows system

Choosing Your POS PIN Pad

The cost to own and operate a point of sale system can vary by hundreds of factors. Some brands offer the hardware in bundle packages, but most will sell you pieces a la carte. That means, you can run into issues when it comes time to integrate your technology.

When looking for a PIN pad that aligns with your operations, it’s helpful to ask questions like:

  • Do I want paper receipts or an electronic signature?
  • Do I need a touchscreen or is a normal display ok?
  • How many types of ways do my customers pay?
  • Am I looking to promote or run ads through a PIN pad?
  • Do I need to run a loyalty program at checkout?

The answers to these questions should help you know where to start. It’s always important to research each product thoroughly. Some come with hidden fees or lack equipment for complete setup. Once you’ve got your eyes on the prize, installation should be a snap!

Frequently Asked Questions

What type of pinpads exist?

The most basic pinpad does not include a credit card swipe and only allows for PIN entry.

Signature capture pinpads allow customers to swipe credit cards on the pinpad as well as sign their name electronically, like the pinpad at your local grocery store. Signed receipts can help prevent chargebacks. These pinpads can also project advertisements or videos on their digital screens when they are not being used.

What about EMV, NFC, and Apple Pay?

Regardless of the technology, most new and developing payment technologies require pinpads.

Can I use any pinpad with my POS system?

No, pinpads must be encrypted with the merchant’s payment processor, and they are typically designed for specific software programs. That’s why it’s always helpful to speak with a POS specialist before purchasing your pinpad.

Recommended Readings

We have compared Fattmerchant vs Square, thinking that they were very similar POS and payment processors, but we found many differences and we were surprised by these findings.

Complex industries that handle their own inventory and 3PL organizations have granular requirements about batch recalls, warehouse management and inventory reconciliation. They need handheld inventory scanners that connect in real time with their point of sales systems and ERPs. We review them here and test them connecting to a Zebra printer. Beautiful!

We have reviewed several POS providers. The most interesting according to their industry vertical are: OVVI POS, NCR Counterpoint, Alexandria POS Maid, Verifone Ruby 2 POS, Mynt POS, Indica Online, Reverse, Micros, 1st Pay, Simphony, and Appetize.

There is a type of POS that the majority of readers here do not seem to like. I refer to the POS Pin Pad type. I understand the readers that reject them, but we can recommend it for some type of businesses, as you will read.

Each industry vertical requires a different type of POS, so we cannot analyze them all together in one single group. Therefore, we have researched in different verticals to define which are the POS systems that we can recommend for each industry and why: Wholesale POS, POS for kiosks, fast foods, POS for restaurants and which of them work well in iPads because some work very bad in mobile systems in my opinion, gas stations, supermarkets, dispensaries, convenience stores, dry cleaning industries, furniture, liquor stores, and bike shops.

What about cash registers? We have reviewed some and we have found good and bad products: cash registers for gas stations, small businesses in general, and restaurants.

We reviewed some specific type of point of sale systems that determine the price according to the weight, called POS scales.

We have studied barcode and label printers, as label printing is a legal requirement in some industries

Restaurants, fast foods, delis and food trucks, require a separate kitchen printer integrated with the POS with a separate hardware unit. We have reviewed them here.

We do not usually review printers for POS, we simply dedicate ourselves to review a complete POS system with its hardware. However, we had so much criticism and discussions around printers for Square, that I have decided to investigate further here.

Sources And References

  1.  ISO 9564-1:2011 Financial services — Personal Identification Number (PIN) management and security — Part 1: Basic principles and requirements for PINs in card-based systems, clause 5 PIN handling devices
  2.  ISO 9564-1:2011, Annex B.4 Alpha-to-numeric mapping

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