NCR Counterpoint Reviews


NCR Counterpoint: Wholesale, 3PL, and Distribution

Supply Chain and Distribution Management System

All aspects of your inbound and outbound logistics are manageable through our powerful system and its tools. Wholesale businesses can operate as a distributor, wholesaler, and retailer -separately or simultaneously; therefore it is important the software be versatile and customizable.

Counterpoint has all the ingredients wholesalers and distributors need to track their inventory, manage their vendors, and even sell their goods online. The system is able to manage your logistics chain between multiple warehouses, store locations, and channels.

Inventory Tracking System

Review, track, and input detailed product information on the fly. Access detailed records of each piece of merchandise, from when it was received, at what cost, which customer eventually bought it, at what time and what price, and product warranty information.

Real-time inventory data looks at on-hand quantities, estimated costs, and total retail value for each item, as well as the percentage-to-total ratios for these values.

Inventory Management Overview

Purchase Order Automation

On the flip-side, you can automate your purchasing through Counterpoint as well. Email purchase orders to vendors directly from Counterpoint

Calculate quantities to reorder based on current inventory levels, commitments, back-orders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements.

Return to Vendors (RTVs) may be entered, reviewed, and posted to record the return of faulty or incorrectly shipped merchandise to a vendor. RTVs reduce on-hand inventory, and may also be vouchered into Accounts Payable to record credits with a vendor.

Purchase Order Management Overview

Pricing Strategy Management

Another powerful component of our system is managing pricing rules and levels of your merchandise by a variety of dimensions. Whether it is by margin, location, or item varieties, you have full control over how your products are priced.

Advanced Pricing Overview

Handheld Mobile Technology

Provide your sales reps and drivers handheld mobile devices to see on-hand inventory, create orders, and take customer information and payment for fulfillment. Data from Counterpoint can be accessible to your personnel on-the-go for better productivity and accuracy.

Mobile POS Overview

Integrated eCommerce and Accounting

Automatically process online orders through Counterpoint with integrated eCommerce. We support a number of eCommerce platforms that link customer, order, payment, and inventory information bi-directionally to your Counterpoint system, saving you from managing these separately.

eCommerce Integrations

Similarly, we can also integrate a number of accounting packages to Counterpoint. Map your Accounts Receivable, Accounts Payable, Payroll and General Ledger account to simplify and minimize the need to enter data twice.

Recommended Readings

We have compared Fattmerchant vs Square, thinking that they were very similar POS and payment processors, but we found many differences and we were surprised by these findings.

Complex industries that handle their own inventory and 3PL organizations have granular requirements about batch recalls, warehouse management and inventory reconciliation. They need handheld inventory scanners that connect in real time with their point of sales systems and ERPs. We review them here and test them connecting to a Zebra printer. Beautiful!

We have reviewed several POS providers. The most interesting according to their industry vertical are: OVVI POS, NCR Counterpoint, Alexandria POS Maid, Verifone Ruby 2 POS, Mynt POS, Indica Online, Reverse, Micros, 1st Pay, Simphony, and Appetize.

There is a type of POS that the majority of readers here do not seem to like. I refer to the POS Pin Pad type. I understand the readers that reject them, but we can recommend it for some type of businesses, as you will read.

Each industry vertical requires a different type of POS, so we cannot analyze them all together in one single group. Therefore, we have researched in different verticals to define which are the POS systems that we can recommend for each industry and why: Wholesale POS, POS for kiosks, fast foods, POS for restaurants and which of them work well in iPads because some work very bad in mobile systems in my opinion, gas stations, supermarkets, dispensaries, convenience stores, dry cleaning industries, furniture, liquor stores, and bike shops.

What about cash registers? We have reviewed some and we have found good and bad products: cash registers for gas stations, small businesses in general, and restaurants.

We reviewed some specific type of point of sale systems that determine the price according to the weight, called POS scales.

We have studied barcode and label printers, as label printing is a legal requirement in some industries

Restaurants, fast foods, delis and food trucks, require a separate kitchen printer integrated with the POS with a separate hardware unit. We have reviewed them here.

We do not usually review printers for POS, we simply dedicate ourselves to review a complete POS system with its hardware. However, we had so much criticism and discussions around printers for Square, that I have decided to investigate further here.

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