{"id":4178,"date":"2021-04-15T18:20:48","date_gmt":"2021-04-15T17:20:48","guid":{"rendered":"https:\/\/businessfinancenews.com\/?p=4178"},"modified":"2021-07-23T12:31:03","modified_gmt":"2021-07-23T11:31:03","slug":"indica-online-pos-review","status":"publish","type":"post","link":"https:\/\/businessfinancenews.com\/pos\/indica-online-pos-review\/","title":{"rendered":"Indica Online Reviews"},"content":{"rendered":"\n

Indica Online Review<\/h2>\n\n\n\n

Indica Online is a software and POS system for authorized dispensaries at state level (3<\/a>), in Canada (2<\/a>) and for those who can sell to medical patients as well (1<\/a>). Dispensary business covered by Indica Online reviews below, is an industry vertical facing important challenges (4<\/a>). Several states have allowed the utilization of cannabis for health related reasons (6<\/a>), thereby defying the status of the UN treaties on drug enforcement (9<\/a>). As the US struggles to reconcile the conflicts between federal law on cannabis (5<\/a>) and individual states within its borders (7<\/a>), challenges in the dispensary industry increase (8<\/a>). Utilization is rising for anxiety disorders (11<\/a>) and other treatments still under study (10<\/a>), while there is a high regulatory landscape (13<\/a>) and reluctance for financial institutions who fear to face a higher scrutiny (14<\/a>) if they work with dispensaries of cannabis (12<\/a>), and many marketing and advertising restrictions (16<\/a>) (17<\/a>), including Facebook (18<\/a>), and coming also at federal level (15<\/a>). Indica Online reviews will explain below how well the system addresses the aforementioned challenges in the industry.<\/p>\n\n\n\n

Indica Online reviews consider it as the best POS system for dispensaries and distribution services of controlled substances for medical and recreational purposes with a score of 5 rating from 1 to 5 in 82 reviewers. Reviewers praise its architecture that supports integration with Weedmaps as a directory, Potify as a marketplace and sales channel, and also WordPress WooCommerce, as e-commerce solution. <\/strong><\/p>\n\n\n\n

IndicaOnline is a cloud hosted POS system for dispensaries and delivery services of cannabis. The solution allows business owners to conduct both daily transactions and business management functions\u00a0from a single location and therefore helps cannabis dispensaries stay compliant and help them in their day-to-day operations managing cannabis sales for both recreational or medicinal purposes.<\/p>\n\n\n\n

Patient and physician authentication, inventory monitoring, customer administration, an offline mode, automatic status reporting, interfaces with Twilio, automated scheduling of orders for delivery, and more capabilities are available.<\/p>\n\n\n\n

Indica Online reviews consider very important that this POS can integrate in with Potify, Weedmaps (online marketplace that connects consumers, patients, retailers, and brands, and Metrc to help customers schedule pickups and deliveries, be listed in online dispensary directories, and automatically transfer compliance reporting.<\/p>\n\n\n\n

Indica Online provides customer service via Zendesk.<\/p>\n\n\n\n

The Indica Online software is a dedicated tool for running a cannabis dispensary with features like inventory management, customer management, and POS. Store location management is simple and accommodates multiple locations for the business. The business owner can retrieve daily sales figures, number of customers walking through the dispensary door, or how many products have been sold within any given time period.<\/p>\n\n\n\n

You can track staff by identification number, name, and any notes you store with them in an easy to use interface. Sales representatives can be set up to handle certain clients that they work with on a regular basis. The sales representative has to be created as a “user” and can have limited system authorizations: for example, access granted to customer management functionalities, but not to billing functions. <\/p>\n\n\n\n

Use this tool to manage discounts for specific events like holidays when business will likely be brisk and profits high due to increased spending from consumers during these times of celebration. <\/p>\n\n\n\n

Customer loyalty programs are managed here with sales history stored in one place too. The data is informative enough to run analytics on as well so you know where the improvements need to be made. <\/p>\n\n\n\n

These analytics include which product in your inventory is selling best and where the highest concentration of customers are coming from locally or elsewhere.<\/p>\n\n\n\n

Growers can track their plants and see when they need watering or any needed nutrients added to their solution because it\u2019s all stored right there in one place with a mobile app system. However, I have not tested the functionality from a growers point of view, therefore, I have not tracked the watering or traced the nutrients added to the plants.<\/p>\n\n\n\n

Indica Online reviews praise the “instant notifications”: actions such as receiving requests, new orders, low supply, and delivering an order may be triggered by the system. Reviewers say that they can know when they have low inventory thanks to these “instant notifications”. However, this is a function that many POS have too.<\/p>\n\n\n\n

Budtenders may raise the weight of flowers while keeping prices per unit low by utilizing the Smart Order Pricing tool. Employees who get discount pricing are able to catch mistakes and, therefore, avoid costly penalties for overselling.<\/p>\n\n\n\n

To ensure customer trust, you may use third-party connectors while verifying them using this POS. For example, you could connect your CRM software. Nevertheless, Indica Online reviews state generally that the internal CRM has been enough to meet their business requirements.<\/p>\n\n\n\n

Information from the patient and physician will be easy to see on the interface which synchronizes in real time.<\/p>\n\n\n\n

IndicaOnline provides free database migration for the business owner who had already a legacy point of sale system. Would you want to enter new customer information? Alternatively, you may just pull out their identification or enter the information manually.<\/p>\n\n\n\n

The design of Indica’s POS ensures HIPPA compliance, while providing the capability to check physician information. This POS system provides functions beyond the capabilities of a dispensary owner or staff.<\/p>\n\n\n\n

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Target Customers For Indica Online<\/h2>\n\n\n\n

Most of the POS that we have studied here can be used by retailers of all types: For example, Mynt POS<\/a> and OVVI POS<\/a>. Some others, are specialized in a business vertical like gas stations<\/a> or groceries<\/a>, such as the case of NCR Counterpoint<\/a> for the wholesale industry<\/a>, used by Costco<\/a>, but can be used in different verticals.<\/p>\n\n\n\n

However Indica Online POS is a very niche solution that can suit only the following businesses.<\/p>\n\n\n\n