Online information, research, and educational resources<\/strong><\/h2>\n\n\n\nWebull offers for free several tools that will help you to research. I find them user friendly and available in all the three platforms: On the web, in the cell phone application, and on the desktop platform.<\/p>\n\n\n\n
There is access to information from companies like Reuters, Bloomberg, or Yahoo Finance. I found more news and research tools in Tastyworks and in Robinhood. In the latter, you had to pay the $5 per month to access to Robinhood Gold tier.<\/p>\n\n\n\n
There are fundamental data for the stocks and ETF\u2019s for the last five years. There are some charting tools but I find that the customization is limited for some user profiles that have specific requirements regarding technical indicators. So, it is OK for the majority of the users but some of them will have problems in the customization of the charts.<\/p>\n\n\n\n
Likewise, you have access to information about stocks in the Indian and the Chinese market. This information is not necessary inside the platform because in Webull you can only operate in US markets and by the way, only in stocks and ETFs.<\/p>\n\n\n\n
There is a demonstration account available. In my opinion, this is one of the most important features that beginners and experienced traders need to have when they are working with a brokerage service. The beginner, because part of his learning is to perform operations within the demonstration account. The more experienced trader also requires the demonstration account so he can understand how easy and how customizable the dashboard and the workspace are.<\/p>\n\n\n\n
But despite the demonstration account, the educational resources are not sufficient in this platform. There are no tutorials and no videos. In comparison with Tastyworks, remember that in our review of that brokerage service, we described that you have there a complete channel that is live during trading hours and many videos, some short, some long that are tutorials about the trading platform and about online trading in general.<\/p>\n\n\n\n
In Webull, there are no tutorial videos about the platform and no educational resources about online trading in general. Here Webull could satisfy many beginners who want to start trading and would be more engaged with the Webull platform if they would have had availability to educational resources and tutorial videos.<\/p>\n\n\n\n
There are some articles available also in that section, but I find them very generic and are not updated frequently.<\/p>\n\n\n\n
Customer service<\/strong><\/h2>\n\n\n\nCustomer service for many investors is the most important part of the features that they consider when they select a brokerage service. And here I find the customer service in Webull that is not good.<\/p>\n\n\n\n
Let me tell you why. There is no office or physical location where you can go. In cases like Fidelity or Charles Schwab, you have physical locations to go and obtain person-to-person customer service. This itself is not a big problem because most of the brokers have an only online presence nowadays and anyway you can enjoy very good customer service even online. I am thinking now of Tastyworks and Robinhood brokerage services. Both have very good customer service despite the absence of any physical location to serve current and prospective customers.<\/p>\n\n\n\n
The email service was very bad we did not receive any response to a very simple question regarding order management and types of orders available. Another question was simply if there are operations with futures and options available (there are not).<\/p>\n\n\n\n
There is no telephone service available and so you do not have any kind of customer service that can answer you quickly.<\/p>\n\n\n\n
There is nevertheless a message center within the platform where the answers were good and relevant. As I always do, I ask a simple question and a more technical one, and they were answered quite well inside that so-called \u201cMessage Center\u201d.<\/p>\n\n\n\n
Message Center, contrary to the support services from many competitors like Tastyworks, is also available on the weekends, outside trading hours of course.<\/p>\n\n\n\n
However, overall, the customer service is not good because sometimes you want to talk to someone, or you want to have a support answer by Mail because you need evidence of the response that they provide you. Therefore, the message center even if it is very good is not enough as the only channel to receive support. I understand that you should have available a telephone number or an email at least.<\/p>\n\n\n\n
Regulatory protection<\/strong><\/h2>\n\n\n\nAs is typical in the brokerage services we usually review, Webull is registered and regulated by the SEC and by FINRA. We discussed the SEC and FINRA in other articles. You have to know that the SEC is the Securities and Exchange Commission and FINRA is the Financial Industry Regulatory Authority and Webull is registered in both acknowledged recognized and regulated by these two federal agencies.<\/p>\n\n\n\n
There are investor protection formulas thanks to an investor protection scheme of half a million dollars and this includes a quarter million for cash. Webull offers security as it is registered and regulated properly.<\/p>\n\n\n\n
Webull does not have a banking license. This should not worry you because it is registered in the SEC and in FINRA and this is sufficient for a financial institution like Webull.<\/p>\n\n\n\n
There is a point to notice here because Webull is not providing negative balance protection. If you want to know more about the negative balance protection, we have an article where we explain what it is and what you need to know about it.<\/p>\n\n\n\n
Conclusions<\/strong><\/h2>\n\n\n\nThere are some drawbacks to Webull, not all is excellent with them. First of all, the range of product portfolio is very low (stocks and ETFs) and also is low de the availability of markets. This is because you can only trade with stocks of the United States market and ETF\u2019s. This is little in comparison with the most important competitors.<\/p>\n\n\n\n
Also is negative that the customer service is only available inside the trading platform in the message center and you do not have any telephone number to call or any email because I tried the email and received no reply at that time.<\/p>\n\n\n\n
But the good thing is that it is very easy to open an account, it is very fast, and you can open accounts without any kind of fee. You have a demonstration account to start getting familiar with the platform and this demo account is very good. Furthermore, the dashboard and workspaces are excellent in all environments: mobile, web browser, and client for your desktop platform.<\/p>\n\n\n\n
Therefore, as it is so easy to open an account, start trading stocks and ETF\u2019s without commission, and with a demo account to test the platform, I suggest you try it and register using the link below.<\/p>\n\n\n\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Webull Review Webull is a Chinese (7) fintech company (1), regulated by FINRA (4), and the Security Exchange Commission (2) (3). It can be defined as one of the best brokerage services for intermediate and advanced investors (5) who require trading without paying commissions and those who focus only on the US markets. Investors can … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":2656,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[3],"tags":[],"yoast_head":"\nWebull Review - Business Finance<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\t\n\t\n\t\n