{"id":11799,"date":"2022-04-08T19:14:58","date_gmt":"2022-04-08T18:14:58","guid":{"rendered":"https:\/\/businessfinancenews.com\/?p=11799"},"modified":"2022-04-08T19:54:25","modified_gmt":"2022-04-08T18:54:25","slug":"cal-spa-troubleshooting","status":"publish","type":"post","link":"https:\/\/businessfinancenews.com\/hot-tub\/cal-spa-troubleshooting\/","title":{"rendered":"cal spa troubleshooting"},"content":{"rendered":"
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By Holly Chavez<\/span><\/span>
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On Apr 28, 2015 <\/meta>
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Download our FREE<\/p>\n

Guide Now<\/p>\n<\/p><\/div>\n<\/p><\/div>\n

Cal \u00a0Spas<\/h2>\n

Cal Spas was founded in 1979, and they currently offer more than 250 product models. Each of their hot tubs can be customized from a list of thousands of options, and the company places an emphasis on innovative touches and quality workmanship. Cal Spas is based out of California, and they have earned an A+ Better Business Bureau rating.<\/span><\/p>\n

Cal Spas focuses on offering home resort experiences, and they have been honored with numerous industry awards. The company\u2019s products are also TradeCertified, meet the UL Certified standard of excellence and are ETL Listed. Consumers can add a Spa Surround to any of the company\u2019s hot tubs\u00a0that makes the whole hot tub area look custom to their backyard. Cal Spas is one of the oldest manufacturers of hot tubs in North America and with that comes tremendous experience and a quality product.<\/p>\n

Spa Models:<\/strong><\/p>\n

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  • Genesis Spa<\/strong><\/li>\n
  • Gen II Spa<\/strong><\/li>\n
  • Patio Spas<\/strong><\/li>\n
  • Connect Spas<\/strong><\/li>\n
  • Escape Spas<\/strong><\/li>\n
  • Platinum Spas<\/strong><\/li>\n
  • Swim Spas<\/strong><\/li>\n
  • Inground Spas<\/strong><\/li>\n<\/ul>\n

    Cal\u00a0Spas Hot Tub Covers:<\/strong><\/p>\n

    The Cover Guy custom manufacture\u2019s all\u00a0Cal\u00a0Spas replacement Spa\u00a0Covers. The Cover Guy has all the Cal Spa models on file\u00a0so you never need\u00a0to measure for your new hot tub cover! When ordering your Cal Spa\u00a0replacement hot tub cover just leave the dimensions field blank. Leave us a note in the note section saying\u00a0what model you have, and The Cover Guy\u00a0will take care of the rest. You can Order your new Cal Spa\u00a0Replacement Spa\u00a0cover here.<\/p>\n

    Cal Spas Error Codes<\/h2>\n

    These are the error codes and display messages that all\u00a02015\u00a0<\/strong>Spa models may display except for the Platinum Spas, along with what they mean and the action required:<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Message<\/td>\nMeaning<\/td>\nAction Required<\/td>\n<\/tr>\n
    PUMPS PURGE AIR<\/td>\nPriming Mode-Every time that the spa unit is started (powered up), it enters the Priming Mode. Priming Mode functions to enable you to run the pumps and manually verify that water is flowing and that air is purged from pumps. This verification is typically not possible in normal operating mode of the spa and requires the separate observation of the output of each pump.<\/td>\nKeep in mind that the spa will turn on with Jets 1 during Priming Mode if it has a Circ Pump. When you exit the Priming Mode, the Circ Pump runs by itself.Priming Mode goes on for 4 minutes, but can be exited earlier by depressing the Temp button. During Priming Mode, the heater is not permitted to run.<\/td>\n<\/tr>\n
    \u2013 \u2013 \u2013\u00b0F \u2013 \u2013 \u2013\u00b0C<\/td>\nMeans that the temperature of the water is unknown. The temperature will be displayed after the pump runs for 1 minute. The pumps may cycle on and off in some cases, and the heater may function during Freeze Protection.<\/td>\nNo action required.<\/td>\n<\/tr>\n
    42F Too Cold<\/td>\nFreeze Protection \u2013 Means The equipment has detected a potentially freezing condition to the unit. All of the blower and pump devices are activated. \u00a0These devices stay on for at least 4 min after the potential freeze condition ends. In some examples, the heater may operate, and the pumps may cycle on and off during Freeze Protection.<\/td>\nThis is not an error indication, but an operational message. No action required.<\/td>\n<\/tr>\n
    Water is too Hot (OHS)<\/td>\nMeans that a water temperature sensor has detected water temperatures 110\u00b0F (43.3\u00b0C). Spa functioning is then disabled.<\/td>\nOnce water temperature is below 108\u00b0F (42.2\u00b0C), the System will then auto reset. Check for high ambient temperatures or extended pump operation.<\/td>\n<\/tr>\n
    SFTY TRIP<\/td>\nThis is a safety trip error message which means the switch to the vacuum switch has closed. This situation happens with suction issues or a possible entrapment situation avoided. Note that all spas don\u2019t have this feature.<\/td>\nClear any blockages or debris covering the drain or Cal Spa filter, then reset by depressing any button located on the top side panel.<\/td>\n<\/tr>\n
    HTR FLOW LOSS<\/td>\nIndicates possibility of inadequate water flow to heater to carry heat away from the spa unit\u2019s heating element.<\/td>\nCheck to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. Heater starts again after 1 min.<\/td>\n<\/tr>\n
    HTR FLOW FAIL<\/td>\nHeater Flow is Reduced-means there is inadequate water flow to heater to carry heat away from the spa unit\u2019s heating element. The heater is disabled.<\/td>\nCheck to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. Heater starts again after 1 min.<\/td>\n<\/tr>\n
    HTR MAY BE DRY \u2013 WAIT<\/td>\nMeans there isn\u2019t enough water to start it or a possibility of a dry heater \u2013 spa is shut down for 15 minutes.<\/td>\nCheck to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. You can depress any button to reset theheater start-up.<\/td>\n<\/tr>\n
    HTR DRY<\/td>\nIndicates that there isn\u2019t a sufficient amount of water in the heater in order to start it. The system shuts the spa down.<\/td>\nCheck to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. Once the issue is resolved, clear the message in order to restart the heater startup.<\/td>\n<\/tr>\n
    HTR TOO HOT<\/td>\nMeans that a temperature sensor detected temperatures that are too hot in the heater ( 118\u00b0f \/47.8\u00b0C). The system shuts the spa down.<\/td>\nCheck to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. Reset once the water level goes below 108\u00b0f (42.2\u00b0C) by pressing any button.<\/td>\n<\/tr>\n
    PRES BTTN TO RSET<\/td>\nMeans that the spa unit will need to be reset. This message might appear with another message.<\/td>\nReset by depressing any button located on the top side panel.<\/td>\n<\/tr>\n
    102F SNSR BALANCE<\/td>\nThe temperature sensors are not in balance and are more than likely are out of sync by 2\u00b0F \u2013 3\u00b0F.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    SNSR SYNC with call for service message<\/td>\nIndicates that sensors that monitor temps are not in balance and ARE out of sync.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    SNSR A with call for service messageSNSR B with call for service message<\/td>\nIndicates sensor or sensor circuit failure(s).<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    NO COMM<\/td>\nThe spa unit control panel isn\u2019t receiving the communication from its system.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    102\u00b0T<\/td>\n\u00b0F or \u00b0C is replaced by \u00b0TThe spa unit\u2019s control system is operating in Test Mode.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    STUK PUMP<\/td>\nThe pump is likely stuck ONWater most likely is overheated.<\/td>\nDO NOT GO IN THE WATER. <\/strong>Turn off the power to the spa unit. Call your service supplier or dealer<\/td>\n<\/tr>\n
    HOT FALT with with call for service message<\/td>\nA pump is likely stuck ONwhen spa unit was last powered up.<\/td>\nDO NOT GO IN THE WATER. <\/strong>Turn off the power to the spa unit. Call your service supplier or dealer<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    These are the error codes and display messages that all\u00a02015\u00a0<\/strong>Spa models may display for the Platinum Spas, along with what they mean and the action required:<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Message<\/td>\nMeaning<\/td>\nAction Required<\/td>\n<\/tr>\n
    \u2013 \u2013 \u2013F- \u00a0\u2013 \u2013 \u2013C<\/td>\nThe temperature of the water is unknown. The temperature will be displayed after the pump runs for 1 minute<\/td>\nNo action required.<\/td>\n<\/tr>\n
    Possible freezing condition<\/td>\nThe equipment has detected a potentially freezing condition to the unit. All of the water devices are being activated.\u00a0 In some examples, the heater may operate, and the pumps may cycle on and off during Freeze Protection.<\/td>\nThis is not an error indication but an operational message.<\/td>\n<\/tr>\n
    Water is too hot<\/td>\nMeans that a water temperature sensor has detected water temperatures 110\u00b0F (43.3\u00b0C). Spa functioning is then disabled.<\/td>\nOnce water temperature is below 108\u00b0F (42.2\u00b0C), the System will then auto reset. Check for high ambient temperatures or extended pump operation.<\/td>\n<\/tr>\n
    Water flow is low<\/td>\nMeans there may not be sufficient enough water flow through the heater to carry heat away from the unit\u2019s heating element.<\/td>\nAfter 1 minute, the heater start up begins again. See \u201cFlow Related Checks\u201d below this table.<\/td>\n<\/tr>\n
    Water flow failed<\/td>\nMeans there may not be sufficient enough water flow through the heater to carry heat away from the unit\u2019s heating element, and the system has disabled the heater.<\/td>\nSee box for \u201cFlow Related Checks\u201d below this table. Once the issue is taken care of, press any button to reset and to begin the startup mode of the heater.<\/td>\n<\/tr>\n
    Heater may be Dry<\/td>\nMeans there isn\u2019t enough water to start it or a possibility of a dry heater \u2013 spa is shut down for 15 minutes.<\/td>\nReset the heater startup by depressing any button. See box for \u201cFlow Related Checks\u201d below this table.<\/td>\n<\/tr>\n
    Heater is Dry<\/td>\nMeans there isn\u2019t enough water to start it.\u00a0 Spa shuts down.<\/td>\nReset the heater startup by depressing any button after issue is resolved. See box for \u201cFlow Related Checks\u201d below this table.<\/td>\n<\/tr>\n
    Heater is too Hot<\/td>\nMeans a water temperature sensor detected \u00a0temperature of 118\u00b0f (47.8\u00b0C) inside the heater. Spa shuts down.<\/td>\nYou must press any button to reset when water is below 108\u00b0f (42.2\u00b0C). See \u201cFlow Related Checks\u201d below this table.<\/td>\n<\/tr>\n
    Sensors are out of sync<\/td>\nIndicates that the sensors that monitor temperature may be out of sync by 2-3\u00b0F.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    Sensors are out of sync with a call for service message<\/td>\nIndicates that sensors that monitor temps are NOT in sync. The fault in category box above has been going on for an hour at least.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    Sensor A & Sensor B Fault \u2013 Sensor A, Sensor B<\/td>\nIndicates a failure of a sensor circuit or temperature sensor.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    No Communications<\/td>\nMeans control panel of the spa isn\u2019t \u00a0receiving any communications from the System.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n
    \u00b0F or \u00b0C is replaced by \u00b0T<\/td>\nThe Control System is working in Test Mode.<\/td>\nPut in a service call.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Check to determine conditions such as closed valves, suction flow restrictions, pump prime, low water level, trapped air and too many closed jets. Some equipment may power on occasionally to continue monitoring to determine if freeze protection is required or for temperature checks on some systems even when spa is powered off.<\/p>\n

    Cal Spas Owners Manuals<\/strong><\/p>\n

    Cal_Spas_Owners_Manual<\/p>\n<\/p><\/div>\n

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    <\/img>\n <\/picture>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

    By Holly Chavez | On Apr 28, 2015 Download our FREE Guide Now Cal \u00a0Spas Cal Spas was founded in 1979, and they currently offer more than 250 product models. 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