hydropool hot tub reviews

From hot tubs to swim spas, Hydropool offers some of the best products for fitness and relaxation that the market has to offer. Their hot tub and swim spa models come complete with a wide variety of customizable features, including jets, LED lighting, and much more!

You can even use the “build your own” feature on the website to create your dream spa and get an idea of the cost.

Of course, you might be asking,

Is a Hydropool spa right for me?

With these upcoming reviews, that is exactly what we are here today to find out! Let’s dive in and check out some of the best Hydropool swim spas and hot tubs in-depth!

Our top picks for hydropool

Our Top Pick Self-Cleaning
  • The world’s only self-cleaning hot tub
  • 14 models to choose from
  • 2-7 person capacities
View Best Price →
  • Best tubs for hydrotherapy
  • Six models to choose from
  • 4-7 person capacities
View Best Price →
Classic Collection
  • Best for those seeking affordability
  • Two models to choose from
  • 3-5 person capacities
View Best Price →

Hydropool Swim Spa Reviews

There are five lines to pick from in the Hydropool Swim Spa lineup, including the AquaPlay line, Aquatrainer line, ExecutiveTrainer line, AquaSport line, and ExecutiveSport line.

If you’re looking to stay pretty basic in terms of features and size, the AquaPlay is a great choice. With 1,489 gallons of water and one kind of cabinet and shell color, it’s a simple and convenient way for those looking for entry-level swim spa access.

We recommend the AquaSport line for those who want a few more options, but still want to stay within a mid-range budget. You’ll find a few options that fit four to five people and a larger option that fits six to seven people. The floor in this model is ergonomically designed with non-slip materials so that you can perform a wide variety of exercises. It’s also a wonderful model to teach little ones how to swim!

The AquaSport model uses two core swim jets and one buoyancy jet to create wide, deep, and even flow channels. This model is smaller, getting rid of the need for high-power currents.

The AquaTrainer and ExecutiveTrainer lines are made for serious athletes. The main difference between the two is that the ExecutiveTrainer makes use of VTwin Jet Technology. The largest swim spa in the brand lineup is 2,378 gallons, which isn’t very large compared to a few other major swim spa brands. However, there are 14 customizable models, which provide consumers with more choices compared to other major swim spa manufacturers as well!

You’ll find a wide variety of colors, internal shells, and external shells to choose from. Most of the shell colors are reminiscent of stone while the external siding is more reminiscent of wood paneling to help complement decks. You can even choose between ozone and bromine filtration!

Hydropool also offers a wide variety of workout equipment that you can customize your swim spa with. They advertise their Aqua Fitness Kit, which is used to turn your swim spa into a fitness center using a variety of weight and resistance bands. For those who want to get into rowing, Hydropool sells stainless steel oars that latch onto the tub!

One of the more unique things about Hydropool swim spas is that they utilize self-cleaning components. The AquaTrainer, which sits at 14-feet long, can filter 100% of the water in just as little as 45 minutes, which is pretty impressive.

Hydropool Hot Tub Reviews

The Hydropool Hot Tub line mimics many features of the Hydropool Swim Spa line.

There are two lines to choose from in the Hydropool Hot Tub realm, including the Self-Cleaning line and the Serenity line.

The Self-Cleaning hot tub line works the same as the Hydropool Swim Spa self-cleaning system, cutting down the amount of maintenance that these spas need by nearly half.

You’ll have more time to enjoy all of the benefits of these tubs without having to waste time cleaning the water every week.

Most hot tubs take up to two hours to filter water and leave it clean for the next time you want to enjoy them. The Hydropool Self-Cleaning hot tub models, however, take the water through the cleaning and filtration process every fifteen minutes.

Of course, if you don’t want to spend the extra dough on the self-cleaning line, you can check out the Serenity line. Here you’ll find tons of likable hydrotherapy features, as well as a wide range of models and sizes to pick from. In fact, there are eight different models to choose from, ranging from the two-person Serenity Special 2 Edition to the three to four-person Serenity 5L Special Edition.

Key Hydropool Features

Self-Cleaning Filtration

One of the main selling points of Hydropool swim spas and hot tubs is the self-cleaning system, which leaves water pure and filtered 100% of the time! Hydropool strategically placed all of the seating and jets to create a place for floating debris to flow towards.

This unique flow enhances the self-cleaning system’s efficiency.

The flow skimmer and pre-filter work to remove oils and debris so that the pump and heater don’t get clogged up.

Each model comes with a high-quality vacuum, which circulates the water. You’ll never need to worry about doing any vacuuming yourself, which is pretty nice.

At last, the dual-core filter extends the cleaning cycles, providing convenient and worry-free cleaning every 15 minutes. This feature alone is what makes a Hydropool hot tub a worthy investment. Any responsible hot tub or swim spa owner will tell you how important the cleaning process is and Hydropool just made it ten times easier.

Cutting down back-end costs is only possible if you have an energy-efficient hot tub or swim spa. Luckily, Hydropool products are some of the most efficient in the world.

Because Hydropool hot tubs and swim spa filter every fifteen minutes, this means that they do not have to operate as often to filter out water, making them far more energy-efficient compared to others on the market.

You can make use of the Hydrowise Heat Shield Cover, which contains an insulated baffle under the fold. It’s perfect for those who live in colder climates and want to retain heat in their hot tub or swim spa as much as possible.

The insulated thermal shield blanket makes use of aluminum foil to reflect heat back in the tub. Inside you’ll find black piping, which offers a unique twist on standard hot tub piping by maximizing heat absorption. NASA uses this very same technology to protect astronauts from freezing cold temperatures outside of our atmosphere.

Beyond all of that, each model comes with Evergreen pumps, which provide ultra-efficient filtration, eco-heat exchange technology to reflect heat back into the hot tub cavity, and programmable controls, which help to maintain the temperature that you set your hot tub at to conserve as much energy as possible.

Should I Get a Swim Spa or Hot Tub?

The answer to this question truly depends on your intended purpose with the hot tub or swim spa.

Some people are looking for large systems that provide room for both exercise and relaxation, as well as space where they can hang out with friends and play with the kids.

On the other hand, some people are simply searching for a good place to chill out and take advantage of time spent soaking.

If you are someone who is particularly active and likes to spend a ton of time with friends and family, you might want to consider a swim spa. They offer plenty of room, similar to that of a swimming pool, and utilize active currents for fitness purposes.

However, if you don’t have tons of backyard space or you are more into keeping things low-key, a hot tub might suit you best. A great hot tub will provide hydrotherapy benefits with massage jets, great for relaxation and rehabilitation.

We couldn’t tell you that one is better than the other as they are both completely different products. It’s up to you to decide what you need most in your life!

Final Verdict – Should I Get My Hot Tub or Swim Spa from Hydropool?

We hope that our Hydropool hot tub and swim spas reviews were helpful in narrowing down your choice. Make sure to check out all of their models online, as well as customer reviews. One of the best ways to know whether or not a hot tub or swim spa is worth the purchase is by reading customer reviews and comparing specs against other hot tub retailers.


Hydropool hot tubs have been around for a long time. But sometimes longevity doesn’t always equal quality, or it could mean they are behind the times. So, are Hydropool hot tubs good?

This is what I discovered:

Hydropool makes good quality hot tubs though they began as a commercial swimming pool company. They have an A+ rating with the Better Business Bureau with no complaints and they have 4.1 stars on Google out of 84 reviews.

They started making swimming pools in 1970 and began making hot tubs ten years later in Mississauga, Ontario. Their years of experience in the industry are one reason why their products are of a high standard.

To find out what people think of Hydropool and what range of hot tubs they make, read on.

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Still not over it…it’s just such an exquisite space! Back in February, we created a garden room for clients Emily & Christopher to house their Hydropool Midlands Hot Tub!

Visit us: https://t.co/AQgrMzOVKl#CabinMaster #GardenRoom #HotTub #Hydrotherapy pic.twitter.com/UtUs05mimP

— Cabin Master (@Cabin_Master) January 21, 2022

What do the Hydropool hot tub reviews say?

Hydropool has an A+ rating with the Better Business Bureau, and 4.1 stars on Google. The testimonials on Hydropool’s website are for swim spas, which indicate they are great for winter use due to the high level of insulation

Hydropool’s insulation is 26% more efficient than its rivals.

Coming from the swimming pool industry, which has exacting standards, it’s hardly surprising that Hydropool makes a quality product that has won many awards over the years.

When I checked out some of the review sites, I was surprised to see a few low scores, but when I looked into them, it was more about accessory products such as filters and pool chemicals.

The Shopper Approved site gave Hydropool an overall rating of 4.8 out of 5 from over 30,000 reviewers, so that’s pretty good. But, not many of these were from people who had bought and used one of their hot tubs. To me, that’s always a red flag.

But the good news is that it’s rare to see a bad review of Hydropool anywhere.

Hydropool Midlands offer a range of stunning hot tubs, Perfect for any garden 😎

Contact our expert Chris for any information about our products: 0800 144 8827#Hydropoolmidlands #hottubs #hottub pic.twitter.com/f84v6ndIcp

— Hydropool Midlands (@hydropool_mids) November 9, 2020

How much does a Hydropool hot tub cost?

Hydropool hot tubs start at $7,500 and go up to $36,530. They have 2 lines. Their Serenity line is mid to high-level hot tubs, whereas their self-cleaning line is luxury level.

The Self-Cleaning line uses a unique system where the water is filtered every 15 minutes, reducing the time spent on keeping the water clear by almost half, so if you want to cut down on maintenance, this is the one for you.

Hydropool Serenity hot tubs start at around $7,500.

That would be for the classic 4-seater SE-4L model going up to $16,900 for the 7-seater 6800 model. The Serenity series has six color options and two cabinet options.

The Hydropool Self-Cleaning series has 14 models.

These range from the 3-seater 395 Gold at $18,200 to the luxury 9-seater 970 Titanium at $36,530. This series has three color options and three cabinet options.

All NEW Serenity hot tubs for summer 2020!




.#hydrotherapy #serenity #hydropool #hottub #swimspa #waterfalls #luxuryhomes #hydropooldevon #hydropoolbristol #hayeswellness pic.twitter.com/4vdZ61kxK6

— Hayes Wellness (@hayes_wellness) June 14, 2020

What are the different models of Hydropool hot tubs?

Hydropool has 21 models in total. Prices are based on 5-year credit terms provided for guidance only.

Model Base price Size (no. of people in brackets) No. of jets
Serenity Series
SE-4L From around $7,500 83” x 62” x 34” (4) 26
SE-5L 79” x 79” x 36” (5) 26
4300 $13,520 85” x 62” x 34” (6) 31
4500 $14,300 80” x 80” x 36” (4) 31
5900 $16,900 85” x 85” x 36” (6) 41
6600 $14,300 80” x 80” x 36” (6) 32
6800 $16,900 85” x 85” x 36” (7) 41
Self-Cleaning Series
395 (30”) From around $18,500 85” x 65” x 30” (3) 30
395 (37”) 85” x 65” x 37” (3) 40
495 Gold $18,200 79” x 75” x 37” (4) 30
495 Platinum 79” x 75” x 37” (4) 40
570 Gold $18,200 80” x 80” x 37” (4-5) 30
570 Platinum 80” x 80” x 37” (4-5) 40
670 Gold $21,450 84” x 84” x 39” (6) 35
670 Platinum $24,440 84” x 84” x 39” (6) 45
695 Gold $21,450 84” x 84” x 39” (6) 35
695 Platinum $24,440 84” x 84” x 39” (6) 50
720 Platinum $25,350 90” x 90” x 39” (7) 55
770 Platinum $25,350 90” x 90” x 39” (7) 55
790 Platinum 94” x 94” x 39” (7) 60
970 Titanium $36,530 110” x 94” x 39” (9) 70

People often use the term Jacuzzi to describe a hot tub or spa, but this can be confusing because Jacuzzi is a brand name, like Hydropool.

I discussed this in more detail in a recent article. What really surprised me was all the innovations Jacuzzi brought to hot tubs that we now all take for granted.

Just click on the link to read it on my website.

#WarmWater from our #HydropoolHotTubs allow #BloodVessels to open up, leading to increased #BloodFlow which helps to #soothe #pains or aches in the #body. The #water #supports the body providing a feeling of #weightlessness, allowing you to sink rest https://t.co/qWeQN5MMVD pic.twitter.com/N6Vt0VCK3b

— World of Hydropool (@WorldHydropool) November 26, 2020

What are the common Hydropool hot tub problems?

The most common complaints about Hydropool hot tubs are around leaks, and that service is provided by a 3rd party who charges above market rate for parts and labor. But they also have a number of complaints about poor communication and customer service.

But it’s worth mentioning that they got a number of their complaints in 2020.

2020 was a rough year for all manufacturers in that most were shutdown a period of time but saw soaring consumer demand. This resulted in a supply issue for many industries, creating delays and customer service challenges.

Hot tubs are a great way to relax after a hard day, whether at work or play, but sometimes things go wrong. And just as you take off the cover, you find the hot tub has malfunctioned, and you have to cancel or at least delay your dip.

Hydropool is no different from any other hot tub in that respect, but if you take a look at the topside control panel, you should see an error message, and that is your clue as to how to fix the problem.

If you see ScLN, this isn’t an error code, but it indicates that the hot tub is in Self-Cleaning mode. All the error codes are listed in the user manual, but these are some common faults.

Error messages are thrown up when:

  • The hot tub overheats – this can happen if the filter cycle is too long or the pump has been running for extended periods. It can also occur if the isolation/gate valves are not fully opened. Never enter the water if overheating is detected.
  • The water level is too low – just top up as required, but if the water level is okay, make sure that the pumps are primed and all gate valves are fully opened.
  • There is a fault in the electronics – probably an internal hardware issue. This is a matter for your dealer.

An air-lock in the plumbing system is often the cause of these errors, and this can be cleared by opening the hose-bib to allow air to be released and then closing it as soon as the water flow from the jets becomes regular. This is called ‘priming’ the pump.

If it’s something you can’t fix yourself, make a note of the error code and give this to the hot tub technician when you call.

They might advise you on what to do, or it will provide them with an idea of what parts to bring along to get you up and running again as quickly as possible.

Take away the travel times, improve your health and fitness levels, relax the mind and ease your aches and pains.

Install your Hydropool Hottub or swim spa this summer.#hydropoolmidlands #hydropool #hottub #hottubs #serenity #spa #selfcleaning #hydropoolhottubs #hydropool pic.twitter.com/g6ckL9JUgn

— Hydropool Midlands (@hydropool_mids) November 9, 2020

How do you reset a Hydropool hot tub?

To reset a Hydropool hot tub, simply press any topside control panel pad. If the system does not reset automatically, shut off the power at the disconnect box and wait 30 seconds before switching on again.

From time to time, you may need to reset your hot tub. This can happen when overheating has been detected, or some other fault calls for a reset, according to the user manual.

If this fails to reset your hot tub, you should call your dealer or local hot tub technician.

Once you have owned a hot tub for a few years, you will get to know how easy it is to troubleshoot and maybe save a few dollars by fixing things yourself.

If this is your first plunge into the world of hot tubs, you might want to check out this recent article on my site – twenty-three essential things to know before deciding which one to buy.

Just click on the link to read it.

Did I cover all you wanted to know about whether Hydropool hot tubs are any good?

Well, we learned that Hydropool has the only self-cleaning hot tub on the market – great if you want to spend less time on maintenance!

But beware! It is low maintenance, not no maintenance.

You still have to test the water for pH and alkalinity, and unless you go for the ozone or saltwater options, you need to add chemicals regularly.

If there is something I missed or you have any questions, just leave a comment or drop me a line. Don’t forget to check out the links to related articles on my website.

Photo which requires attribution:

Канадский спа бассейн Hydropool Serenity 5500 Platinum by Simfonia Otdiha Spa is licensed under CC2.0 and had a still frame copied from a video. The image was then cropped, edited, and had text overlaid.

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