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Online Payment West Des Moin

West Des Moin Payment

This is for cardholders of Wells Fargo credit card. These consumers noticed a line item for PAYMENT WES DES MOIN in their statements. It started to happen in 2020 when they wrote in the comments for the chargebacks article.

ONLINE PAYMENT WES DES MOIN is a line item on a bank statement representing the automatic payment of an outstanding Wells fargo credit balance routed to their billing processor physically located in West Des Moines, hence the suffix WES DES MOIN therein.

This is not a scam and it represents the automatic payment for Wells Fargo which is not going to be processed by the company code of San Francisco but routed to the code of West des Moines in Iowa. There they have also the Home Mortgage Corporate Office.

We have already addressed the complaints of consumers in our site which is that financial institutions obfuscate these line items and billing transactions a lot. It would be much easier to describe the outstanding payment in a way that the consumers easily understand the item and do not complain.

If you have a financial product with them, such as a credit card, there is no reason to worry.

Nevertheless, if you are not a customer, you might identify this transaction and contact Wells Fargo in these numbers:

Debit card fraud claims: 1-800-548-9554, Monday-Friday: 7:00 a.m.-12:00 a.m. EST, Saturday: 9:00 a.m.-8:00 p.m. EST

Credit card fraud claims: 1-800-423-7618, Monday-Friday: 7:00 a.m.-12:00 a.m. EST

Wells Fargo has a ten-business-day policy to answer any claim you might have.

Users’ comments indicate that this is always a financial product we have with them that we are unaware of. When you sign a contract with a financial institution, there are usually standard clauses that let the institution perform these withdrawals automatically.

It can also happen that a merchant, such as Hy-Vee uses Wells Fargo as their payment processor: in this case, you will see the MERCHANT WES DES MOIN line item on your bank statement.


When the prefix ONLINE does not appear as a line item on the released bank statement, this means that the outstanding payment was not done automatically, but in person.

In this case, the payment was done manually in a Wells Fargo branch. It could have been a total or partial payment.

What Is West Des Moin?

WEST DES MOIN is the suffix on the line item ONLINE PAYMENT WES DES MOIN and refers to the town of West des Moines where Wells Fargo holds a billing processing area.

I heard once I think of that town, so I had to investigate a bit.

It is a city in the U.S. state of Iowa. It is in the counties of Polk, Dallas, and Warren. It is a suburb of the capital city of Des Moines, which is located just twelve miles to the east. As of 2023, the population of West Des Moines was approximately 72230 people.

Many prominent firms, like, as you might guess and have learned the hard way, Wells Fargo, and also Hy-Vee, and Athene USA, have their headquarters in the city of West Des Moines. There are several shopping facilities and malls in the city, notably Jordan Creek Town Center, one of the biggest shopping areas in Iowa.

In addition to economic prospects, West Des Moines provides a good quality of life to its citizens. Raccoon River Park, which has a beach, hiking, and bicycling paths, and fishing, is one of the city’s many parks and recreational places. The West Des Moines Community Schools are considered well, and the city’s crime rate is low.

Moreover, West Des Moines offers a number of yearly events, including the Farmers Market, Music in the Junction, and the Halloween Parade. Nevertheless, West Des Moines is a thriving and expanding city with a robust economy, great schools, and many leisure and entertainment options.

Frequently Asked Questions

What does the item “ONLINE PAYMENT WES DES MOIN” on my bank statement mean?

ONLINE PAYMENT WES DES MOIN is a line item on a bank statement representing the automatic payment of an outstanding Wells Fargo credit balance routed to their billing processor physically located in West Des Moines, hence the suffix WES DES MOIN therein.

Could the item ONLINE PAYMENT WES DES MOIN be just for a partial payment?

Yes, it means that Wells Fargo was unable to complete the full withdrawal from your bank account in order to meet the outstanding obligation. This could be a problem as it might affect your credit score. However, you may be contractually permitted to make these partial payments and there will be no problem.


This line item is not a scam, and it represents an outbound payment for an outstanding balance of a financial product to Wells Fargo, normally a credit card. However, if you are not a Wells Fargo customer, call them at 1-800-423-7618, Monday-Friday: 7:00 a.m.-12:00 a.m. Eastern, as there could be an error.

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